There is no time limit to repay a balance owed.
To create a support ticket, click on the “Submit a Request” button at the bottom of this article.
Please provide the following in your request:
- Email address registered to the affected account
- Account ID (if known)
- Game title, region and server, and the names of any characters housed on the account in question.
- Please provide a description of the error that you are experiencing, including any error messages that are received.