General
Banned Accounts
- I am blocked, can I be released?
- It has been several years since I was blocked, can I be released now?
- I was not the person who filed the billing dispute that led to the account’s loss of access. Am I still responsible for paying off the owed balance?
- My account was blocked with items on it that I borrowed, can they be moved?
- I did not use the NX that I refunded, can it be removed and my account released?
Billing Services
- NX Credit Restrictions
- I can’t charge NX, I get Error: 51
- Can I return the items purchased with the disputed NX to pay off the owed funds instead of using Prepaid NX?
- How much time do I have to repay the funds?
- Can I pay a lower amount than the owed amount?
- If I repay charge-backed funds, will my items remain on my account?
Legal
- California Consumer Privacy Act Disclosures
- Code of Conduct
- Idea Submission Policy
- Intellectual Property Infringement Notifications
- Privacy Policy
- Statement on Permissible Uses of VOD and Streaming